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LinkedIn's Challenge to Membership Organisations

LinkedIn's groups provide the potential for informal communities that can pose a challenge to membership organisations.
This recent article is from a Blog by Alex McLachlan of agency Indigoblue. MemCom wants to know if you share his views?

What is the best way to respond to this challenge and how can membership organisations give their members the experience they expect?
LinkedIn's advantages are:

  • Reach - the sheer number of (potential) participants, including its international reach
  • Free - or at least freemium
  • Facilities - links between profiles, discussions, jobs and events
Membership organisations' advantages are in different areas:
  • Knowledge and learning - membership organisations are able to offer much more than a discussion forum; they are able to support knowledge and career learning
  • Recognised authority - a membership organisation has more gravitas than an open forum (interestingly LinkedIn strength of being open is a weakness here - participants aren't necessarily knowledgeable and it can be difficult to judge forum contributions)
  • Chartered status - where chartered status is offered, this can be a significant benefit, demonstrating a level of achievement and expertise
  • Events, publications and books
  • Education and qualifications
  • Add-ons such as CPD
  • Service - the personal touch not available on LinkedIn
My conclusion is that membership organisations need to clearly delineate themselves from LinkedIn (and others) by offering knowledge, learning and service. Part of this is likely to be offering discussion forums which compete on quality rather than quantity. It is important to understand what members and potential members want and will be willing to pay for through membership fees. Many will be willing to pay if they see value.
So please let us have your views.
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